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What is SharePoint Syntex? 6 SharePoint Syntex Use Cases

What is SharePoint Syntex? 6 SharePoint Syntex Use Cases

june 20, 2023 15:35PM

SharePoint Syntex

In today's digital age, organisations face the challenge of managing vast amounts of data and extracting valuable insights from it. SharePoint Syntex, an AI-powered content services solution developed by Microsoft, offers a compelling solution. In this blog post, we will explore what SharePoint Syntex is and delve into six use cases that highlight its capabilities in automating content processing, improving information management, and enhancing productivity within SharePoint.

What is SharePoint Syntex?

SharePoint Syntex is an advanced content understanding and processing solution that harnesses the power of artificial intelligence (AI) to automate the extraction of valuable information, classify content, and facilitate intelligent content management within SharePoint. By leveraging machine learning and natural language processing, SharePoint Syntex transforms unstructured data, such as documents, images, and audio files, into structured and actionable knowledge.

Features of SharePoint Syntex

SharePoint Syntex

SharePoint Syntex offers a range of powerful features that enable organisations to automate content processing, enhance information management, and improve productivity within SharePoint. Let's explore some of the key features of SharePoint Syntex:

Content Understanding:SharePoint Syntex utilises AI-powered models to understand and extract valuable information from unstructured content. It can analyse documents, images, and audio files to identify entities, key phrases, and relationships. This feature enables organisations to gain insights from their content and make informed decisions based on the extracted knowledge.

Document Understanding Models:SharePoint Syntex provides pre-built and trainable document understanding models. These models can be customised to match the specific needs and terminology of an organisation. They can automatically classify documents, extract specific information, and apply metadata tags based on the content. The ability to train models empowers organisations to tailor SharePoint Syntex to their unique business requirements.

Form Processing:SharePoint Syntex simplifies the extraction of data from forms, whether they are physical or digital. It can automatically capture data fields, validate inputs, and store the extracted information in SharePoint lists or other systems. This feature reduces manual data entry, minimises errors, and accelerates data processing workflows.

Integration with Power Automate:SharePoint Syntex seamlessly integrates with Power Automate (formerly Microsoft Flow). This integration enables the creation of powerful workflows and automation scenarios. For example, when a document is classified or a form is processed, SharePoint Syntex can trigger actions such as sending notifications, updating databases, or initiating approval processes, streamlining business operations.

Managed Metadata and Taxonomy:SharePoint Syntex enhances information management by leveraging managed metadata and taxonomy capabilities. It can automatically apply metadata tags to documents based on their content, ensuring consistency and improving searchability. This feature enables organisations to establish a structured and organised information architecture, facilitating efficient content management and discovery.

Information Extraction and Classification:SharePoint Syntex can extract information from structured and unstructured documents. It can identify key entities, extract data fields, and classify documents based on their content. This feature streamlines document processing, reduces manual effort, and enables faster search and retrieval of information.

Data Loss Prevention (DLP) and Compliance:SharePoint Syntex supports data loss prevention and compliance efforts. It can automatically detect sensitive information, such as personally identifiable information (PII) or financial data, within documents. SharePoint Syntex can enforce information governance policies by applying retention labels, ensuring compliance with regulations, and protecting sensitive data.

Search and Discovery:SharePoint Syntex improves search and discovery within SharePoint. By automatically applying metadata tags and extracting valuable information, it enhances search results and enables users to find relevant content more efficiently. This feature improves the overall user experience and productivity within SharePoint environments.

Customization and Extensibility:SharePoint Syntex provides customization options to tailor the solution to specific organisational needs. It offers a flexible framework that allows organisations to build their own AI models, train them using their data, and integrate them into SharePoint Syntex. This customization and extensibility enable organisations to address unique business requirements and achieve greater value from SharePoint Syntex.

Six SharePoint Syntex Use Cases

Document Understanding and Classification:SharePoint Syntex employs machine learning models to automatically analyse and classify documents based on their content. It can recognise patterns, extract key information, and apply relevant metadata tags, making it easier to organise and retrieve documents within SharePoint. For instance, in the legal industry, SharePoint Syntex can automatically classify legal documents, extract case numbers, and apply appropriate metadata, enabling faster search and retrieval.

Contract Analysis and Management:SharePoint Syntex can streamline the contract management process by automating the extraction of essential data from contracts. It can identify parties involved, key dates, and contract terms, creating a centralised repository of contract information. This simplifies contract review processes, enhances compliance, and ensures adherence to contractual obligations.

Forms Processing and Automation:SharePoint Syntex can automate the extraction of data from both physical and digital forms. It captures information from structured forms and stores it in SharePoint lists or other systems, eliminating the need for manual data entry. This reduces errors, accelerates data processing workflows, and improves efficiency. For example, in an HR department, SharePoint Syntex can extract data from employee onboarding forms and populate relevant fields in the HR information system.

Knowledge Extraction and Management:SharePoint Syntex is adept at analysing unstructured content, such as articles, research papers, and reports, to identify key concepts and extract valuable knowledge. It automatically tags documents with relevant topics, keywords, and entities, facilitating knowledge discovery and enhancing information retrieval. In a research organisation, SharePoint Syntex can help researchers quickly find relevant studies based on specific keywords or topics.

Compliance and Information Governance:SharePoint Syntex plays a crucial role in ensuring compliance and information governance within organisations. It can automatically apply retention labels, enforce document classification, and detect sensitive information like personally identifiable information (PII) or financial data. This enables organisations to maintain regulatory compliance, protect sensitive information, and enforce information governance policies.

Customer Service and Support: SharePoint Syntex can enhance customer service and support processes by automating the analysis of customer inquiries. It extracts key details from customer communications, such as emails or support tickets, and routes them to the appropriate teams or departments for swift resolution. This reduces response times, improves customer satisfaction, and increases the efficiency of support operations.


SharePoint Syntex offers organisations a powerful solution for content understanding, classification, and automation within SharePoint. By harnessing the capabilities of AI and machine learning, SharePoint Syntex empowers organisations to automate content processing, enhance information management, and improve productivity. Whether it's automating document classification, extracting data from forms, managing contracts, facilitating knowledge discovery, ensuring compliance, or improving customer service.

SharePoint Syntex provides a robust framework for leveraging AI in SharePoint environments. Embracing SharePoint Syntex can unlock new levels of efficiency and effectiveness in managing and extracting value from organisational content. Contact PerfectionGeeks Technologies forcontent management workflows to take advantage of SharePoint Syntex.

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